Last Updated: July 22, 2026
GoHardy (“we,” “our,” or “us”) operates this website (“Site”), through which we sell textile machine spare parts, components, and related equipment.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or place an order. By using our Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
- Full Name
- Company or Business Name
- Billing Address
- Shipping Address
- Email Address
- Phone Number
- GST or Tax Identification Number
- Payment Information (processed securely by our payment gateway; we do not store complete credit or debit card details)
Order Information
Information related to your purchases, including:
- Products purchased
- Machine model numbers
- Spare part numbers
- Order history
- Communications with our sales and support team
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Site
- Referring Website
This information is collected using cookies and similar technologies to improve website functionality and user experience.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To source or manufacture spare parts according to your machine specifications
- To send order confirmations, invoices, and shipping updates
- To provide customer support and technical assistance
- To improve our products, services, and website
- To communicate promotional offers, product updates, and newsletters (only if you have opted in)
- To comply with applicable legal, tax, and regulatory obligations
- To prevent fraud and maintain the security of our services
Sharing of Information
We respect your privacy and do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Shipping and logistics providers for order delivery
- Payment gateways and payment processors for secure transaction processing
- Manufacturers or OEM partners when sourcing or custom-fabricating parts on your behalf
- Government authorities, regulatory bodies, or law enforcement agencies when required by applicable law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure (SSL) encrypted checkout
- Restricted access to customer information
- Secure storage and processing practices
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies
Our Site uses cookies and similar technologies to:
- Remember shopping cart contents
- Maintain login sessions
- Store user preferences
- Improve website performance
- Analyze website traffic
You may disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.
Data Retention
We retain customer information only for as long as necessary to:
- Complete and manage orders
- Maintain warranty records
- Meet accounting and taxation requirements
- Comply with applicable legal obligations
When your information is no longer required, we securely delete or anonymize it, unless retention is required by law.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request information regarding how your data is processed
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our Site may contain links to third-party websites, including manufacturer specification sheets or partner websites.
We are not responsible for the privacy practices, content, or policies of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
GoHardy
Address:
21, T D Estate
Sarkhej–Bavla Road
Changodar
Ahmedabad – 382210
Gujarat, India
Email: hardyshah@gmail.com
Phone: +91 9898033750
