Last Updated: 22-07-2026
Order Processing
- Orders are typically processed and dispatched within 1-3 business days of order confirmation and payment realization, for in-stock items.
- Custom-made or made-to-order parts require 2-6 weeks for manufacturing/sourcing before dispatch — estimated timelines will be shared at the time of order confirmation.
- Orders are not processed on [weekends/public holidays].
Shipping Methods
Given the nature of industrial machine parts (which range from small components to heavy equipment), we ship via:
- Courier/parcel service for small to medium parts.
- Freight/road transport for heavy machinery, large assemblies, or bulk orders.
- Air/sea freight for international/export orders, as applicable.
The shipping method and courier/transporter are selected based on the size, weight, and destination of your order.
Shipping Charges
- Shipping costs are calculated based on weight, dimensions, destination, and shipping method, and shown at checkout or in your quotation.
- For heavy/bulk/freight shipments, charges may be quoted separately and confirmed before dispatch.
Delivery Timelines
- Domestic delivery: typically 3-7 business days from dispatch, depending on location.
- Delivery timelines are estimates and may be affected by customs, weather, transporter delays, or remote locations, which are beyond our control.
Tracking
Once your order is dispatched, we will share the tracking number/AWB and transporter details via email/WhatsApp/SMS so you can track your shipment.
Delivery Address & Access
- Please ensure the shipping address is accurate and that someone is available to receive the shipment, especially for freight deliveries requiring forklift/crane unloading or dock access.
- Additional charges may apply for redelivery due to an incorrect address or unavailability at the time of delivery.
Damaged Shipments
Please inspect packaging at the time of delivery. If a shipment appears visibly damaged, note this on the delivery receipt/POD before accepting it, and contact us within 24 hours at hardyshah@gmail.com / 9898033750 with photos, so we can file a claim with the transporter and arrange a resolution.
Undeliverable / Refused Shipments
If a shipment is undeliverable due to an incorrect address provided by the buyer, or is refused at the time of delivery, return freight and any applicable restocking charges will be deducted from the refund amount.
Contact for Shipping Queries
GoHardy
Address:
21, T D ESTATE
Sarkhej – Bavla Road
Changodar
Ahmedabad – 382210
Email: hardyshah@gmail.com
Phone: 9898033750
